We only collect the official fees after the demo lesson and student confirmation. So, there will not be any refund for the amount paid after the demo lesson. Of course, if you are not happy with the teaching style of the tutor. You immediately convey your concerns to us at [email protected] . We will try to support you by understanding your concerns and taking action to address your concern. If there is a need, we will also replace the tutor with another experienced tutor after following all the processes starting with a demo lesson. The demo lesson with a new tutor costs USD 10 for 30 minutes.
Comprehensive Weekend course and Exam Killer Revision Course
As we only collect the official fees after the demo lesson and student confirmation. If You would like to request a refund, please contact us at [email protected] within 48 hours of the first tutoring session having taken place. You will be presented with the following options:
1. A replacement group starting in the immediate future.
2. Refund the remaining amount deducting the fees of the first session.
You recognize and agree that after 48 hours, no refund will be granted, under any circumstances.